Terms and Conditions

The owner of the brand JackHot is JHC Ltd. 111 Brusubi Phase 1 Gambia.
JHC Ltd is licensed by the GOVERNMENT OF GAMBIA and regulated by the GAMBLING COMMISIONER (GTBOARD) QCL/L//12/44(58)

Effective Date: 2 April 2025

Welcome to JackHot. These Terms & Conditions (“Terms”) govern your use of our website and services. By registering, accessing, or using our platform, you agree to be bound by these Terms.

1. General Provisions
  • 1.1 These Terms form a binding agreement between you ("User", "Player") and JackHot ("We", "Us", "Our").
  • 1.2 We reserve the right to modify these Terms at any time. Continued use of the site after changes implies acceptance.
  • 1.3 You must read and accept our Privacy Policy, Cookie Policy, and any game rules before using the platform.
2. Eligibility
  • 2.1 You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use our services.
  • 2.2 You confirm that online gambling is legal in your country or region and that you are not accessing the site from a restricted jurisdiction.
  • 2.3 We may ask for age or identity verification to comply with KYC regulations.
3. Account Registration
  • 3.1 Only one account per player is allowed. Duplicate accounts may be closed.
  • 3.2 You agree to provide accurate and complete information and to update it as necessary.
  • 3.3 You are responsible for maintaining the confidentiality of your login credentials.
4. Deposits and Withdrawals
  • 4.1 All deposits must be made from payment methods registered in your name.
  • 4.2 Withdrawal requests are subject to KYC verification and may take up to 1 business day.
  • 4.3 We reserve the right to limit withdrawals and apply transaction fees where applicable.
5. Bonuses and Promotions
  • 5.1 Bonus terms are subject to separate Bonus rules.
  • 5.2 Bonus abuse or fraudulent activity will result in account suspension or closure.
  • 5.3 Wagering requirements must be met before bonus funds can be withdrawn.
6. Fair Play and Responsible Gambling
  • 6.1 We promote responsible gambling and provide tools to help you set limits or self-exclude.
  • 6.2 Use of bots, software assistance, or any form of cheating is strictly prohibited.
  • 6.3 All games are operated by certified RNG software to ensure fairness.
7. Restricted Jurisdictions
  • 7.1 Only users from The Gambia are allowed to register and play at JackHot
  • 7.2 We reserve the right to close accounts from restricted regions without notice.
8. Account Suspension and Closure
  • 8.1 We may suspend or terminate your account for violation of these Terms, suspected fraud, or regulatory requirements.
  • 8.2 Funds in the account may be frozen pending investigation.
9. Limitation of Liability
  • 9.1 We do not guarantee uninterrupted access to the site and are not liable for losses due to downtime or technical errors.
  • 9.2 We are not liable for losses resulting from your own actions, including problem gambling.
10. Governing Law
  • 10.1 These Terms are governed by the laws of Gambia.
  • 10.2 Any disputes shall be resolved in the courts of Gambia.
11. Contact Us

If you have questions about these Terms, please contact us at:
📧 [email protected]
📞 +220-737-0707